Shipping
I pack every piece myself in San Francisco and currently ship within the US. For orders from outside the US, please see below.
Originals
Shipping is calculated for each piece based on its size, framing and destination, and is included in your invoice before you pay. Originals ship tracked and insured, with a signature required on delivery. They’re sent within 5 business days of payment, or 2–3 weeks if framing is added.
Limited edition prints
$5 flat within the US, tracked. Ships within 5 business days.
How your work is packed
Works on paper ship flat between cardboard sheets, in a protective sleeve.
Unstretched canvas is rolled painted side out around a wide tube and wrapped in glassine.
Stretched canvas ships wrapped and boxed, with corner protectors.
Framed pieces ship with corner protectors.
Every original and print comes with a signed certificate of authenticity.
San Francisco pickup
If you’re in San Francisco, you can pick up your piece or I can deliver it, free of charge. Choose local pickup at checkout or email me.
Outside the US
I’m happy to ship internationally on request. Email hello@baharozs.com with the piece and your address, and I’ll send you a quote. Import duties and taxes, including VAT, are set by your country and paid on delivery. They aren’t included in my prices.
Tracking and address
You’ll receive a tracking link once your order ships. Please double-check your address, because parcels can’t be redirected once they’re on their way.
If something arrives damaged
This is rare, but if it happens, please email me within 7 days of delivery with photos of the piece and the packaging, and keep the packaging. We’ll find a solution together: a repair, a replacement (for prints) or a refund.
Returns
Each piece is one of a kind or part of a small, numbered edition, so all sales are final.
If something arrives damaged
Please email hello@baharozs.com within 7 days of delivery with photos of the piece and the packaging, and keep the packaging. For prints, I’ll send a replacement from the edition. For originals, we’ll find a solution together: a repair or a refund.
Framing
Framing arranged on your behalf is made to order and can’t be returned.
International orders
If your country’s consumer law gives you the right to return an online purchase, I’ll honor it. Please contact me before sending anything back. Return shipping and any import charges are the buyer’s responsibility.
Questions
If anything isn’t right, write to me at hello@baharozs.com. I’d rather hear from you than have you live with something you don’t love.
